Is pineapple on pizza a crime or is it a guilty pleasure?🍍🍕 We want to hear your controversial food opinions... Check out our survey here!

Lounges Punch Pubs Brewdog
Bristol Lido Pret Peach Pubs
Itsu Cosy Club Wembley Stadium
Bristol Lido Comptoir Group CH&Co
Itsu Everyman Wagamama
Pret Bristol Lido Everyman
Everyman HQ Theatres and Hospitality Pret
Cosy Club Punch Pubs Peach Pubs
CH&Co Comptoir Group Peach Pubs
Itsu Pret Flight Club
Dishoom Everyman Cosy Club
Pret Flat Iron HQ Theatres and Hospitality

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

Sign Up

What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

Full cover

Limited cover

world map showing locations where mystery dining is most active

Latest from our Blog

Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

Apply to be a Mystery Guest